There are multiple ways for you to contact us. The following is a list of means of contact of each department and their issues handled. All of our departments besides 24×7 Support are operating on normal business hours. If you contact us outside of these hours we cannot guarantee that it will be answered immediately. We will respond to your inquiries/issues when we are around.
Sales Department
Average Response Time:
Issues Handled: Sales questions regarding our services.
Billing Department
Average Response Time:
Issues Handled: Purchase addons, upgrades, payments and billing related issues.
24×7 Technical Support Department24x7x365
Average Response Time:
Issues Handled: Technical issues related to your hosting account.
Magento Support Department24x7x365
Average Response Time:
Issues Handled: Basic Support for Magento Commerce for server-side related issues.
Scripts Support Department24x7x365
Average Response Time:
Issues Handled: Basic Support for PHP Scripts and Applications.
CDN Support Department
Average Response Time:
Issues Handled: Basic Support for PHP Scripts and Applications.
Abuse Department
Average Response Time:
Issues Handled: Department handling abuse cases.
Feedback Department
Average Response Time:
Issues Handled: Provide feedback about our company and services.
Live Support
Issues Handled: Any sales/pre-sales, billing and basic support questions regarding our services.
Mailing Address
Aspiration Hosting
5405 Wilshire Blvd Suite 212,
Los Angeles, CA 90036,
United States of America.
